Returns & Exchanges
At IMG Academy, we stand behind the quality of our performance gear and want to ensure you are fully satisfied with your purchase. If you are not happy with your order, we offer a 30-day window for returns and exchanges on items in original, unworn condition.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags are attached and the product is in its original, unused state.
Label and Ship
Print the prepaid shipping label provided via the portal and drop off your package at any authorized carrier location.
Receive Refund or Exchange
Once our warehouse inspects and approves your return, we will process your refund to the original payment method or ship your replacement gear within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing